Shipping & payment
Delivery conditions
Within Germany
Outbound shipping within Germany is free of charge. The delivery is carried out by DHL. Orders are usually shipped within 24 hours after confirmed receipt of payment. Deviating orders may take 1-3 days to be processed. If the payment reaches us before 12 noon, the shipment is possible on the same day. All shipments are delivered insured. The exact shipping costs will be displayed during the checkout process.Every return shipment must be sent back to us within 14 days of receipt of the shipment at your expense. A flat-rate fee will be charged for each return, which must be paid by the customer. Voucher purchases and vouchers cannot be exchanged or returned.
Please send the return to:
Hut Styler, Spandauer Str. 27, 10178 Berlin, Germany.
Please keep the deposit receipt you receive from the post office until we have refunded the corresponding amount.
For customers from the EU (European Union) and non-EU
Outgoing and return shipping for orders to the above countries costs € 5.50 (per 1kg shipment). Each additional kg costs € 0.80 surcharge for 2) zone countries. For countries from 3) zone 1,00 € per additional kilo. Delivery is made via DHL. Orders are usually shipped within 24 hours after confirmed receipt of payment. Deviating orders may take 1-3 days to be processed. If the payment reaches us before 12 noon, the shipment is possible on the same day. All shipments are delivered insured. The exact shipping costs will be displayed during the checkout process.
Every return shipment must be sent back to us within 14 days of receipt of the shipment at our expense. A flat-rate fee will be charged for each return, which must be paid by the customer.
Voucher purchases and vouchers cannot be exchanged or returned.
The return shipment must be sent back to us insured (with shipment number!) via a shipping service provider of your choice (DHL, UPS or others). The exact shipping costs for an insured parcel shipment can be found in the prices of the shipping service provider of your choice.
Please send the return to:
Hut Styler, Spandauer Str. 27, 10178 Berlin, Germany.
Please keep the receipt you receive from the post office until we have refunded the corresponding amount.
5. Payment
Stripe, Inc.
Stripe Deutschland GmbH, with its registered office in Munich, is entered in the commercial register with the legal form of a limited liability company. The company is registered at the local court 80333 Munich under the commercial register number HRB 214074. The company is economically active.
Sofort by Klarna
In order to pay the invoice amount via the payment service provider Sofort GmbH, Theresienhöhe 12, 80339 Munich, you must have a bank account activated for online banking, identify yourself accordingly and confirm the payment instruction. Your account will be debited immediately after placing the order. You will receive further instructions in the order process.
Hut Styler, Spandauer Str. 27, 10178 Berlin, Germany.
Please keep the deposit receipt you receive from the post office until we have refunded the corresponding amount.
Special regulation for vouchers: Vouchers cannot be exchanged online or in-store! A voucher remains valid for three years from the date of purchase/acquisition of the voucher both online and in-store.
For customers from the EU (European Union) and non-EU
1) Zone: Austria, France, Netherlands, Denmark, Poland, Luxembourg, Czech Republic, Belgium, Monaco, Sweden, Slovenia, Switzerland, Liechtenstein.
Outbound and return shipping for orders to the above countries costs € 4.90 (per 1kg shipment). Each additional kg costs € 0.70 surcharge. Delivery is made via DHL. Orders are usually shipped within 24 hours after confirmed receipt of payment. Deviating orders may take 1-3 days to be processed. If the payment reaches us before 12 noon, the shipment is possible on the same day. All shipments are delivered insured. The exact shipping costs will be displayed during the checkout process.
Every return shipment must be sent back to us within 14 days of receipt of the shipment at our expense. A flat-rate fee will be charged for each return, which must be paid by the customer.
Voucher purchases and vouchers cannot be exchanged or returned.
The return shipment must be sent back to us insured (with shipment number!) via a shipping service provider of your choice (DHL, UPS or others). The exact shipping costs for an insured parcel shipment can be found in the prices of the shipping service provider of your choice.
Please send the return to:
Hut Styler, Spandauer Str. 27, 10178 Berlin, Germany.
Please keep the deposit receipt you receive from the post office until we have refunded the corresponding amount.
Special regulation for vouchers: Vouchers cannot be exchanged online or in-store! A voucher remains valid for three years from the date of purchase/acquisition of the voucher both online and in-store.
For 2) Zone: Hungary, Italy, Slovakia, Slovenia, Spain, San Marino, Andorra, United Kingdom and 3) Zone: Bulgaria, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania, Cyprus
Outgoing and return shipping for orders to the above countries costs € 5.50 (per 1kg shipment). Each additional kg costs € 0.80 surcharge for 2) zone countries. For countries from 3) zone 1,00 € per additional kilo. Delivery is made via DHL. Orders are usually shipped within 24 hours after confirmed receipt of payment. Deviating orders may take 1-3 days to be processed. If the payment reaches us before 12 noon, the shipment is possible on the same day. All shipments are delivered insured. The exact shipping costs will be displayed during the checkout process.
Every return shipment must be sent back to us within 14 days of receipt of the shipment at our expense. A flat-rate fee will be charged for each return, which must be paid by the customer.
Voucher purchases and vouchers cannot be exchanged or returned.
The return shipment must be sent back to us insured (with shipment number!) via a shipping service provider of your choice (DHL, UPS or others). The exact shipping costs for an insured parcel shipment can be found in the prices of the shipping service provider of your choice.
Please send the return to:
Hut Styler, Spandauer Str. 27, 10178 Berlin, Germany.
Please keep the receipt you receive from the post office until we have refunded the corresponding amount.
Special regulation for vouchers: Vouchers cannot be exchanged online or in-store! A voucher remains valid for three years from the date of purchase/acquisition of the voucher both online and in-store.
5. Payment
In our shop, the following methods of payment are generally available to you:
Prepayment If you choose payment in advance, we will inform you of our bank details in a separate e-mail and deliver the goods after receipt of payment.Credit card
You enter your credit card details in the order process. Your card will be charged immediately after placing the order.SEPA
direct debit When you place your order, you give us a SEPA direct debit mandate. We will inform you of the date of the debit at least one bank business day in advance (so-called prenotification). A bank business day is any working day with the exception of Saturdays, national public holidays and the 24th and 31st of December each year. The account will be debited after the goods have been dispatched.PayPal
In order to pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, legitimise yourself with your access data and confirm the payment instruction. The payment transaction is carried out by PayPal immediately after the order is placed. You will receive further instructions in the order process. PayPal may offer further payment modalities in the customer account to registered PayPal customers who have been selected according to their own criteria. However, we have no influence on the offer of these modalities; further individually offered payment modalities affect your legal relationship with PayPal. You can find more information on this in your PayPal account.Stripe, Inc.
Stripe Germany GmbH
Stripe Deutschland GmbH, with its registered office in Munich, is entered in the commercial register with the legal form of a limited liability company. The company is registered at the local court 80333 Munich under the commercial register number HRB 214074. The company is economically active. Sofort by Klarna
In order to pay the invoice amount via the payment service provider Sofort GmbH, Theresienhöhe 12, 80339 Munich, you must have a bank account activated for online banking, identify yourself accordingly and confirm the payment instruction. Your account will be debited immediately after placing the order. You will receive further instructions in the order process.