GTC

1. cope of application

The following terms and conditions apply to all orders placed via our online shop. Our online shop is aimed exclusively at consumers. a consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to their commercial nor to their self-employed professional activity. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of his or her commercial or self-employed professional activity.

2. contracting party, conclusion of contract, correction options

The purchase contract is concluded with Hut Styler GbR Pätzold Schimke. By placing the products in the online shop, we make a binding offer to conclude a contract for these articles. You can initially place our products in the shopping basket without obligation and correct your entries at any time before sending your binding order by using the correction aids provided and explained for this purpose in the order process. The contract is concluded when you accept the offer for the goods contained in the shopping basket by clicking on the order button. Immediately after sending the order, you will receive a confirmation by e-mail. 3.

3. contract language, contract text storage

The language(s) available for the conclusion of the contract: German We store the text of the contract and send you the order data and our GTC in text form. For security reasons, the contract text is no longer accessible via the Internet.

4. Delivery Conditions and Return Policy

Within Germany

The outbound delivery within Germany is free of charge. The delivery is carried out by DHL. Orders are usually shipped within 24 hours after confirmed receipt of payment. Deviating orders may take 1-3 days to be processed. If the payment reaches us before 12 noon, the shipment is possible on the same day. All shipments are delivered insured. The exact shipping costs will be displayed during the checkout process.  

Every return shipment must be sent back to us within 14 days of receipt of the shipment at your expense. A flat-rate fee will be charged for each return, which must be paid by the customer. Voucher purchases and vouchers cannot be exchanged or returned.

Please send the return to: 

Hut Styler, Spandauer Str. 27, 10178 Berlin, Germany.

Please keep the deposit receipt you receive from the post office until we have refunded the corresponding amount.

Special regulation for vouchers:
Vouchers cannot be exchanged online or in-store! A voucher remains valid for three years from the date of purchase/acquisition of the voucher both online and in-store.

For customers from the EU (European Union) and non-EU

1) Zone: Austria, France, Netherlands, Denmark, Poland, Luxembourg, Czech Republic, Belgium, Monaco, Sweden, Slovenia, Switzerland, Liechtenstein.

Outbound shipping for orders to the above countries costs € 4.90 (per 1kg shipment). Each additional kg costs € 0.70 surcharge. Delivery is made via DHL. Orders are usually shipped within 24 hours after confirmed receipt of payment. Deviating orders may take 1-3 days to be processed. If the payment reaches us before 12 noon, the shipment is possible on the same day. All shipments are delivered insured. The exact shipping costs will be displayed during the checkout process.  

Every return shipment must be sent back to us within 14 days of receipt of the shipment at your expense. A flat-rate fee will be charged for each return, which must be paid by the customer. Voucher purchases and vouchers cannot be exchanged or returned.

Please send the return to: 

Hut Styler, Spandauer Str. 27, 10178 Berlin, Germany.

Please keep the deposit receipt you receive from the post office until we have refunded the corresponding amount.

Special regulation for vouchers:
Vouchers cannot be exchanged online or in-store! A voucher remains valid for three years from the date of purchase/acquisition of the voucher both online and in-store.

For 2) Zone: Hungary, Italy, Slovakia, Slovenia, Spain, San Marino, Andorra, United Kingdom

and 3) Zone: Bulgaria, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania, Cyprus

The outbound shipping for orders to the above countries costs € 5.50 (per 1kg shipment). Each additional kg costs € 0.80 surcharge for 2) zone countries. For countries from 3) zone 1,00 € per additional kilo. Delivery is made via DHL. Orders are usually shipped within 24 hours after confirmed receipt of payment. Deviating orders may take 1-3 days to be processed. If the payment reaches us before 12 noon, the shipment is possible on the same day. All shipments are delivered insured. The exact shipping costs will be displayed during the checkout process.  

Every return shipment must be sent back to us within 14 days of receipt of the shipment at your expense. A flat-rate fee will be charged for each return, which must be paid by the customer. Voucher purchases and vouchers cannot be exchanged or returned. The return shipment must be sent back to us insured (with shipment number!) via a shipping service provider of your choice (DHL, UPS or others). The exact shipping costs for an insured parcel shipment can be found in the prices of the shipping service provider of your choice.

Please send the return to: 

Hut Styler, Spandauer Str. 27, 10178 Berlin, Germany.

Please keep the receipt you receive from the post office until we have refunded the corresponding amount.

Special regulation for vouchers:
Vouchers cannot be exchanged online or in-store! A voucher remains valid for three years from the date of purchase/acquisition of the voucher both online and in-store.

5. payment

In our shop, the following methods of payment are generally available to you:

Prepayment

If you choose payment in advance, we will inform you of our bank details in a separate e-mail and deliver the goods after receipt of payment.

Credit card

You enter your credit card details in the order process. Your card will be charged immediately after placing the order.

SEPA direct debit

When you place your order, you give us a SEPA direct debit mandate. We will inform you of the date of the debit at least one bank business day in advance (so-called prenotification). A bank business day is any working day with the exception of Saturdays, national public holidays and the 24th and 31st of December each year. The account will be debited after the goods have been dispatched.

PayPal

In order to pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, legitimise yourself with your access data and confirm the payment instruction. The payment transaction is carried out by PayPal immediately after the order is placed. You will receive further instructions in the order process. PayPal may offer further payment modalities in the customer account to registered PayPal customers who have been selected according to their own criteria. However, we have no influence on the offer of these modalities; further individually offered payment modalities affect your legal relationship with PayPal. You can find more information on this in your PayPal account.

Stripe, Inc.

Stripe Germany GmbH

Stripe Deutschland GmbH, with its registered office in Munich, is entered in the commercial register with the legal form of a limited liability company. The company is registered at the local court 80333 Munich under the commercial register number HRB 214074. The company is economically active.

Sofort by Klarna

In order to pay the invoice amount via the payment service provider Sofort GmbH, Theresienhöhe 12, 80339 Munich, you must have a bank account activated for online banking, identify yourself accordingly and confirm the payment instruction. Your account will be debited immediately after placing the order. You will receive further instructions in the order process.

giropay / paydirekt

In cooperation with the payment service provider paydirekt GmbH, Stephanstr. 14-16, 60313 Frankfurt a. M ("giropay" or "paydirekt") we offer the payment methods giropay and paydirekt.

giropay

In order to pay the invoice amount via giropay, you must have a bank account activated for online banking, identify yourself accordingly and confirm the payment instruction. Your account will be debited immediately after placing the order. You will receive further instructions in the order process.

Google pay

Google Ireland Limited, Gordon House, barrow Street, Dublin 4, Ireland.

Tel: +35515431000 Fax: +35316865660, Email: support-deutschland@google.com

Google Ireland Limited is a company incorporated and registered under the laws of Ireland. Registration number: 368407. VAT ID No.: IE6388047V

(https://www.google.de/contact/impressum.html)

Apple pay

Apple Distribution, International Ltd, Holyhill Industrial Estate, Holyhill, Cork, Republic of Ireland contactus.de@euro.apple.com Registration number: 470672, registered with the Registrar of Companies in Ireland. VAT number: DE279463621,

Authorised representative: Cathy Kearney, Website Hosting Service

Provider. Apple, One Apple Park way, Cupertino, CA 95014, 1 408 996-1010

paydirekt

In order to be able to pay the invoice amount via paydirekt, you must have a bank account activated for online banking, be registered with paydirekt, legitimise yourself with your access data and confirm the payment instruction.

Klarna

In cooperation with the payment service provider Klarna Bank AB (publ.), Sveavägen 46, 111 34 Stockholm, Sweden ("Klarna") we offer you the following payment options. Payment via Klarna is only available to consumers. Unless otherwise stipulated below, payment via Klarna requires a successful address and credit check and is made directly to Klarna. Further information is provided with the respective payment option and in the order process.

6. right of withdrawal

Consumers are entitled to the statutory right of withdrawal. You will receive the cancellation policy in the shipping documents. Should you revoke the contract, please fill out the following form and send it by post to:

Hut Styler GbR Pätzold Schimke

Spandauer Str. 27

10178 Berlin

Germany

or by e-mail to: service@hut-styler.de

 ------------------------------------------------------------------------------------------

Dear Sir or Madam,

I/we hereby revoke the contract concluded by me/us for the order (XXXXX) for the purchase of the following goods: _____________________________________________________________________

bestellt am/erhalten am_______________________________________________

Name of the consumer(s) ___________________________________________

Address of the consumer(s) ________________________________________

_____________________________________________________________________

Date, signature of consumer(s) (only in case of paper communication)

 ------------------------------------------------------------------------------------------

7. retention of title

The goods remain our property until full payment has been made.

For entrepreneurs, the following shall apply in addition: We reserve title to the goods until all claims arising from an ongoing business relationship have been settled in full. You may resell the goods subject to retention of title in the ordinary course of business; you assign to us in advance all claims arising from this resale - irrespective of any combination or mixing of the goods subject to retention of title with a new item - in the amount of the invoice amount, and we accept this assignment. You remain authorised to collect the claims, but we may also collect claims ourselves insofar as you do not meet your payment obligations. We shall release the securities to which we are entitled at your request insofar as the realisable value of the securities exceeds the value of the outstanding claims by more than 10 %.

8. transport damages

The following applies to consumers: If goods are delivered with obvious transport damage, please complain about such defects to the delivery company as soon as possible and contact us immediately. Failure to make a complaint or contact us has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, they help us to be able to assert our own claims against the carrier or the transport insurance.

The following applies to entrepreneurs: The risk of accidental loss and accidental deterioration shall pass to you as soon as we have delivered the item to the forwarding agent, the carrier or the person or institution otherwise designated to carry out the shipment.

9 Warranty and guarantees

9.1 Liability for defects

The statutory law on liability for defects shall apply.

9.2 Guarantees and customer service

Information on any applicable additional guarantees and their exact conditions can be found with the product and on special information pages in the online shop.

Customer service: You can reach our customer service for questions about our products, your orders or other business questions from 12:00 noon to 5:00 p.m. at the following telephone number

telephone number 030 - 25 76 5275 and by e-mail at service@hut-styler.de.

10 Liability

For claims based on damage caused by us, our legal representatives or vicarious agents, we shall always be liable without limitation in the event of injury to life, limb or health, in the event of intentional or grossly negligent breach of duty, in the event of guarantee promises, insofar as agreed, or insofar as the scope of application of the Product Liability Act is opened. In the event of a breach of essential contractual obligations, the fulfilment of which is a prerequisite for the proper performance of the contract and on the observance of which the contractual partner may regularly rely (cardinal obligations) due to slight negligence on our part, on the part of our legal representatives or vicarious agents, the amount of liability shall be limited to the damage foreseeable at the time of the conclusion of the contract, the occurrence of which must typically be expected. Otherwise, claims for damages are excluded.

11 Code of Conduct

We have submitted to the following codes of conduct:

Trusted Shops (https://www.trustedshops.com/tsdocument/TS_QUALITY_CRITERIA_de.pdf)

12. dispute resolution

The European Commission provides a platform for online dispute resolution (OS), which you can find here. We are willing to participate in an out-of-court dispute resolution procedure before a consumer arbitration board.

The competent body is Allgemeine Verbraucherschlichtungsstelle des Zentrums für Schlichtung e.V., Straßburger Straße 8, 77694 Kehl am Rhein, Germany, www.verbraucher-schlichter.de.

13. final provisions

If you are an entrepreneur, German law shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods.

If you are a merchant within the meaning of the German Commercial Code, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from contractual relationships between us and you is our registered office.

Terms and conditions created with the Trusted Shops legal text editor in cooperation with FÖHLISCH Rechtsanwälte.